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Privacy Policy

Effective Date: March 18, 2026

Last Updated: April 5, 2026

Welcome to www.eesolutionsgroup.com, operated by E&E Solutions Group Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related online services (collectively, the “Services”).

This Privacy Policy applies only to users located in the United States.

By accessing or using the Website or Services, you agree to this Privacy Policy.

 

1. INFORMATION WE COLLECT
 

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Mobile phone number

  • Appointment or inquiry details

  • Information submitted through forms, surveys, chat, or bookings

Providing personal information is voluntary; however, certain services may not be available without it.
 

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent

  • Referring and exit URLs

  • Approximate location derived from IP address

This data is used for analytics, security, and Website optimization.
 

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.
 

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide tax return preparation and insurance services

  • Respond to inquiries and provide customer support

  • Schedule and manage appointments

  • Appointment reminders and policy notifications

  • Send transactional communications

  • Send email communications in compliance with U.S. CAN-SPAM laws

  • Send SMS/text messages only with valid opt-in consent

  • Improve Website performance and user experience

  • Comply with legal and regulatory obligations

We do not sell your personal information.
 

3. EMAIL MARKETING COMPLIANCE

If you provide your email address, we may send transactional and promotional emails where permitted by law. All marketing emails include an unsubscribe option. You may opt out at any time.

Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.
 

4. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA)
 

4.1 Program Description

If you opt in, you may receive text messages from E&E Solutions Group, including:

  • Transactional messages (appointments, reminders, updates)

  • Promotional messages (offers, tax updates, insurance information), only with consent
     

4.2 Consent

By providing your mobile number and opting in, you give express written consent to receive text messages. Consent is not a condition of purchase.

4.3 Message Frequency

Message frequency varies based on your interaction with our services.

4.4 Fees

Message and data rates may apply.
 

4.5 Your Rights

  • You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.
     

4.6 Help

Reply HELP or contact us:

4.7 Transactional vs Promotional Messages

Transactional messages are service-related. Promotional messages are sent only with consent and stop upon opt-out.
 

4.8 Opt-In Confirmation

You will receive a confirmation message after opting in with full program details.
 

5. MOBILE INFORMATION SHARING

No mobile information (including phone numbers and SMS consent) will be shared with third parties for marketing purposes.
 

6. LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted service providers (CRM, SMS platforms, hosting, analytics) solely to operate our business.
 

7. THIRD-PARTY LINKS AND REMARKETING

We may include links to third-party websites and use advertising platforms (such as Google) for remarketing.
 

8. DATA SECURITY

We implement reasonable safeguards to protect your personal information.
 

9. DATA RETENTION

We retain information only as long as necessary to provide services and comply with legal obligations.
 

10. CHILDREN’S PRIVACY (COPPA)

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
 

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will include a revised effective date.
 

12. CONTACT US

E&E Solutions Group
Website : https://www.eesolutionsgroup.com/
Email: reyna@eesolutionsgroup.net
Phone: +1 551-310-3110
Address: 613 Washington Blvd. #1033, Jersey City, New Jersey 07310, USAs

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